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Terms of service

Welcome to BikeNest. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By using our website or placing an order, you agree to these Terms.

If you do not agree with these Terms, please do not use our website.

1. About BikeNest

BikeNest is an online retailer offering new and pre-owned bicycles and related accessories for customers in the United States and Canada.

2. Eligibility

By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

3. Products and Availability

We make every effort to ensure that product descriptions, images, specifications, and prices are accurate.

Because we sell both new and pre-owned bicycles:

  • Cosmetic wear may vary on pre-owned products.

  • Product colors may appear differently depending on your screen.

  • Availability may change without notice.

We reserve the right to discontinue any product at any time.

4. Pricing

All prices displayed on our website are listed in the currency shown at checkout.

Prices are subject to change without prior notice.

If a pricing error occurs, we reserve the right to cancel or refuse any order placed at the incorrect price and will issue a full refund if payment has already been made.

5. Orders

After you place an order, you will receive an order confirmation email.

Receipt of an order confirmation does not guarantee acceptance of your order.

We reserve the right to:

  • Cancel any order

  • Limit quantities purchased

  • Refuse service

  • Request additional verification before processing an order

If an order is cancelled after payment, a full refund will be issued.

6. Payment

We accept payment methods available during checkout.

Payments are processed securely through trusted third-party payment providers. BikeNest does not store your complete payment card information.

7. Shipping

We currently ship within the United States and Canada.

Shipping times are estimates and may vary due to weather, carrier delays, holidays, customs processing, or other circumstances beyond our control.

Risk of loss transfers to the customer upon delivery to the shipping address provided.

8. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review that policy before making a purchase.

9. Warranty

Unless otherwise stated, products are sold without any additional warranty beyond any warranty provided by the manufacturer.

For pre-owned bicycles, normal cosmetic wear is expected and does not constitute a defect.

10. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to interfere with website security.

  • Upload harmful software or malicious code.

  • Misrepresent your identity.

  • Attempt fraudulent purchases.

Violation of these Terms may result in suspension or termination of access.

11. Intellectual Property

All content on the BikeNest website, including text, graphics, logos, images, product listings, and website design, is the property of BikeNest or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or use any content without prior written permission.

12. Limitation of Liability

To the fullest extent permitted by applicable law, BikeNest shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.

Our maximum liability for any claim relating to a purchase shall not exceed the amount paid for the applicable order.

13. Disclaimer

Our website and products are provided on an "as is" and "as available" basis.

We do not guarantee that:

  • The website will always be available.

  • The website will be error-free.

  • The website will be free from viruses or other harmful components.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where BikeNest operates, without regard to conflict of law principles.

15. Changes to These Terms

We may update these Terms from time to time.

Changes become effective immediately upon posting on this page. Continued use of the website constitutes acceptance of the updated Terms.

16. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

BikeNest

Email: Support@BikeNest.shop