Privacy policy

Effective Date: July 2, 2026

At BikeNest, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or contact us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you use our website, we may collect the following information:

Personal Information

• Full name

• Email address

• Phone number

• Billing address

• Shipping address

• Payment information (processed securely by our payment providers)

• Order history

Automatically Collected Information

We may automatically collect:

• IP address

• Browser type and version

• Device information

• Operating system

• Pages viewed

• Time spent on our website

• Referring website

• Cookies and similar technologies

How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Provide customer support

• Send order confirmations and shipping updates

• Process refunds and returns

• Improve our website and services

• Detect and prevent fraud

• Comply with legal obligations

• Send promotional emails if you have opted in

Payment Information

Payments are processed securely by trusted third-party payment providers. BikeNest does not store your full credit or debit card information on our servers.

Cookies

We use cookies and similar technologies to:

• Remember your preferences

• Keep items in your shopping cart

• Improve website performance

• Analyze website traffic

• Provide a better shopping experience

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted service providers when necessary to operate our business, including:

• Payment processors

• Shipping carriers

• Website hosting providers

• Analytics providers

• Marketing service providers

• Fraud prevention services

• Legal authorities when required by law

These providers are authorized to use your information only as necessary to provide their services.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no method of internet transmission or electronic storage is completely secure.

Your Privacy Rights

Depending on where you live, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your personal information

• Request a copy of your personal information

• Withdraw consent where applicable

• Opt out of certain marketing communications

To exercise these rights, contact us using the information below.

Email Communications

If you subscribe to our marketing emails, you may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails or by contacting us directly.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

BikeNest

Email: Support@BikeNest.shop